Terms and Conditions - Pavilion Cosmetic Medicine

Terms of Service / Terms and Conditions of Pavilion Cosmetic Medicine

Introduction

All information contained on this webpage, accessed via https://www.pavilioncosmetic.com.au/terms-and-conditions is correct at the time of writing. Pavilion Cosmetic Medicine (or “the clinic” or “PCM”) may publish variations to website information or pricing guides provided, which may change by the time of your appointment.

Treatments vary from individual to individual and our practitioners may not be able to always treat you for what you have enquired about or made a booking for. Before determining if you are suitable for a treatment/procedure in question – and prior to proceeding with treatments – our practitioner [Cosmetic Doctor or Dermal Clinicians or Dermal Therapist depending on the treatment in question] must take a history, examine you and have a discussion over a consultation, to assess suitability and whether they are comfortable treating the individual.

Booking fees

All patients of Pavilion Cosmetic Medicine will be charged a booking fee to secure their appointment (whether consultation or treatment). The dollar value of the booking fee may vary from treatment to treatment. These fees are non-refundable and non-negotiable.

Consultation fees

All consultations at Pavilion Cosmetic Medicine are subject to payment for a consultation at the time of booking, in order to secure an appointment. The consultation fee/dollar value for each individual appointment may vary depending on the consultation type and/or practitioner type. The consultation fee may be used toward treatment under the following circumstances: [a] if the treatment is undertaken by the consulting Pavilion Cosmetic practitioner in the one appointment on the same day (if the allocated appointment time allows); -OR- [b] if the treatment plan developed for the individual patient is accepted and a future treatment session is booked with the same consulting practitioner in line with the treatment plan outlined, then the related consultation fee paid may be used as a credit/part-payment toward treatment fee with the same practitioner (assuming the consulting practitioner performs the treatment in question).

Please note: all treatment plans are valid for six [6] months from the date of consultation, thereafter, the initial treatment plan and the consultation fee paid will be forfeited and a new consultation, revised treatment plan and subsequent consultation fee will be required at the point of booking.

Each one patient is entitled to redeem their consultation fee toward treatment with the consulting practitioner once only ie. subsequent consultations are chargeable for the additional consultation, and no credit is transferrable toward the price of treatment. These fees are non-refundable and non-negotiable.

Procedure fees

Procedure fees vary according to the individual characteristics of the patient, the practitioner performing the procedure, the products utilised, treatment modality utilised for the procedure etc. It is the patient’s responsibility to be aware of the cost. Price guides are published to our clinic’s website. The prices on our website may be changed without notice. You are not obliged to go ahead with the procedure on the day should your budget not allow or should you decide not to have a procedure performed on the day. When consenting to the procedure, you are also consenting to paying for the procedure at the time of the procedure.

Some procedures require a consultation prior to booking a procedure. To obtain a quotation prior to your procedure, you may book a consultation with the treating practitioner – after which, you shall receive a quotation (quote) for treatment if requested. All treatment plans and quotes are valid for six [6] months from the consultation date. Pavilion Cosmetic Medicine reserves the right to re-consult with the patient if six [6] months have elapsed since the consultation date, and procedure fees are subject to change over time. If a written quote has been provided by Pavilion Cosmetic Medicine, the treatment plan and associated pricing will remain valid and will be honoured if within the six [6] month treatment plan validity timeframe.

Cancellation policy and cancellation fees

All procedures, treatments and consultations will require a booking fee payment at the point of making an appointment. Should you cancel your appointment with less than 48 hours’ notice prior to your scheduled appointment, a cancellation fee will apply. Cancellation fees vary from $50 to $500, depending on the appointment type and practitioner scheduled for the given appointment. Bookings will remain secured until a written or verbal cancellation is communicated with respect to 48 hours’ notice. Please note that a failure to respond to a communication from Pavilion Cosmetic Medicine is not considered as an acceptable form of appointment cancellation.

With respect to occurrences of ‘no show’ appointments, where a scheduled appointment is not attended by the patient and where the patient has not provided an acceptable cancellation notice prior to the appointment; Pavilion Cosmetic Medicine reserves the right to deny future service and/or deny a subsequent request to schedule future appointments in cases where patients do not present for their appointment(s) on two or more occasions.

Refund policy

As there is no guarantee with medical procedures, it is essential that the patient understands procedures are not an exact science. Every human body is different and may react differently. Whatever the outcome, the product and or service has been provided, and it is therefore not possible for Pavilion Cosmetic Medicine or the consulting practitioner to refund procedure fees. This is non-negotiable. Pavilion Cosmetic Medicine will make reasonable effort to achieve the aesthetic outcome the patient requests, however no guarantees are offered in relation to the effects of any procedure performed.

Refunds of booking fees are permitted only for appointments that are cancelled more than 48 hours prior to the scheduled appointment.

Credit card levy

Payments made by credit card will incur the current credit card surcharge at time of payment.

Medications/change in medical history

It is the patient’s responsibility to inform Pavilion Cosmetic Medicine when there is a change in their medical history (eg. pregnancy, cold sores etc) and medication (eg. Roaccutane etc). Should you arrive on the day of your appointment and the practitioner is unable to perform the procedure due to your medical condition or medications, a consultation fee of $150 for medical appointments and $50 for dermal appointments will be apply and be payable by the patient. In the unlikely event of an unforeseen emergency involving the care of the patient, the patient will be evacuated to a hospital at the discretion of attending paramedics. All costs relating to the transfer and care of the patient remain the responsibility of the patient. Please advise your treating practitioner of any procedures, medication either oral or topical that you are currently or have recently taken or used.

Review of procedure

Clinical post procedural reviews may be scheduled at defined intervals or when clinically indicated by Pavilion Cosmetic Medicine, depending on your treatment type. Reviews may be scheduled at defined intervals eg. two weeks, four weeks, eight weeks or twelve weeks etc, after the procedure has been performed by Pavilion Cosmetic Medicine (which is variable depending on the procedure type and individual circumstances of the patient). In cases of emergencies eg. vascular occlusion or infection, these will be treated as an emergency on a case-by-case basis, depending on the circumstances. Asymmetry, typical post treatment swelling, lumpiness etc will not be reviewed for at least two to four weeks unless advised otherwise by the treating Cosmetic Doctor from Pavilion Cosmetic Medicine. Unless there are signs of infection or other serious complications, no reviews will take place before the advised review time frame. It is the patient’s responsibility to inform the clinic if there are any signs of serious complications. Please call us Pavilion Cosmetic Medicine on 02 9439 9293 with any clinical concerns.

Hyaluronidase/Hyalase dissolving of dermal fillers

Should the patient request to dissolve any dermal fillers performed at Pavilion Cosmetic Medicine, a minimum of two to four weeks after the dermal filler procedure is required before assessment, noting that circumstances may vary. Depending on the circumstances, which may require a medical assessment, fees may apply to dissolve dermal fillers. The cost to the patient for dissolving the dermal filler may vary depending on the face/body area and circumstances involved (this will require an assessment by the treating Cosmetic Doctor).

Should the patient request to dissolve any dermal fillers performed elsewhere ie. outside of Pavilion Cosmetic Medicine, then a medical history may be requested from the treating practitioner and a medical assessment will be required prior to proceeding with treatment and fees will apply.

You may require up to three or more sessions to dissolve the dermal filler. Our Cosmetic Doctors reserve the right to decline the treatment of Hyalase if they feel it is unsafe or not in the patient’s best interest or if they wish to cease the practitioner patient relationship. In this case, Pavilion Cosmetic Medicine will refer the patient to another clinic for further treatment.

Photography

Every patient will have clinical photography prior to their initial consultation and/or treatment session, this is considered a standard part of a patient’s medical record. By making an appointment with Pavilion Cosmetic Medicine, patients are consenting to clinical photography as a standard practice. Photographs will be required to be taken again when advised by the practitioner.

Assessment of patient suitability

In accordance with AHPRA’s guidelines for non surgical cosmetic procedures, our practitioners will take steps to ensure the care and wellbeing of our patients. As part of AHPRA’s Guidelines, either in our consultation or treatment, our registered medical practitioners will make an assessment on the patient’s overall suitability for the cosmetic procedure. Under AHPRA’s guidelines (effective from 1 July 2023), Pavilion Cosmetic Medicine’s medical practitioners reserve the right to refer patients for a third party evaluation (eg. psychologist, psychiatrist or general practitioner); referred to persons who work independently of the practitioners treating at Pavilion Cosmetic Medicine. Despite the assessment and/or referral(s), Pavilion Cosmetic Medicine’s medical practitioners reserve the right to decline to perform cosmetic procedures if they believe that it is not in the best interests of the patient.

Ceasing the clinic/patient relationship

Pavilion Cosmetic Medicine’s staff, its doctors and other practitioners reserve the right to cease the clinic/patient relationship at any time. In this case, the patient may be referred to alternative doctors/therapists/clinic to continue their treatments.

Asymmetry

All humans are asymmetrical. Our practitioners will take reasonable steps to improve on this if identified as a concern. All corrections of asymmetry post treatment are at the cost to the patient. Pavilion Cosmetic Medicine does not offer any complimentary treatments in the occurrence of asymmetry.

Communications with the clinic

All written correspondence to our clinic and the practitioners should be via our email accounts@pavilioncosmetic.com.au. Messages sent via Instagram (@pavilioncosmetic etc), Facebook or other, are not monitored or answered. Please do not send queries to these accounts, as they will not be answered.

Roles within the clinic

All clinical-related matters are managed by the Clinical Manager, under the guidance of the Cosmetic Doctors and other practitioners at Pavilion Cosmetic Medicine. Patient-related matters are managed by the Practice Manager.

Racism, hate speech, threats and cyberbullying

Racism, hate speech, threats and cyberbullying will not be tolerated by our clinic. Pavilion Cosmetic Medicine staff reserve the right to cease the clinic/patient relationship immediately should a patient or a proxy of a patient not adhere to this policy.

Feedback/complaints

Please email all feedback and complaints to accounts@pavilioncosmetic.com.au – and if applicable – steps will be taken under Complaints Management Protocol.

We do welcome feedback and/or complaints and for these to be directed to us at Pavilion Cosmetic Medicine as a first port of call (via email contact accounts@pavilioncosmetic.com.au). Working through concerns together will help to achieve continual improvement in the services we offer, which we are firmly committed to.

Patients do also have the right to make a complaint to Australian Health Practitioner Regulation Agency (AHPRA), the Health Care Complaints Commission (HCCC), or the Medical Council of New South Wales.

Virtual consultations

All images, audio and video created during virtual consultations with our team are the property of, and copyright to Pavilion Cosmetic Medicine. They are not to be recorded, shared or published without prior written permission from Pavilion Cosmetic Medicine.

There are no refunds under any circumstances from virtual consultations.

Privacy policy

Details of the Pavilion Cosmetic Privacy Policy are found at https://www.pavilioncosmetic.com.au/privacy-policy

Changes

Pavilion Cosmetic Medicine has the discretion to update its Terms and Conditions and Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at accounts@pavilioncosmetic.com.au or by mail using the details provided below:

Pavilion Cosmetic Medicine (Attn: Practice Manager)

Ground Floor, 65 Hume Street,

Crows Nest NSW 2065, Australia

We take complaints and concerns regarding privacy seriously. You should express any privacy concerns you may have in writing to accounts@pavilioncosmetic.com.au. We will then attempt to resolve it in accordance with our resolution procedure. We will normally respond to your request within 30 days.

You may also contact The Office of the Australian Information Commissioner (OAIC). Generally, the OAIC will require you to give them time to respond before they will investigate. For further information visit www.oaic.gov.au or call the OAIC on 1300 363 992.

Online Store – Terms of Service

OVERVIEW
‘The Boutique by Pavilion’ online store website available at is operated by Pavilion Cosmetic Medicine®. Throughout the site, the terms “we”, “us” and “our” refer to Pavilion Cosmetic Medicine. Pavilion Cosmetic Medicine offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store available at the web address https://shop.pavilioncosmetic.com.au/ is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Regarding Free Shipping: online products that are paid for at checkout and meeting a total price of $100.00 or more are entitled to free shipping on that order. Orders meeting this criteria are also entitled to a one [1] complimentary/free Healite session in-clinic at Pavilion Cosmetic Medicine (located in Crows Nest, NSW Australia); the Healite session must be redeemed within a three [3] month time frame from the date of purchase and the appointment must be scheduled via a team member working at Pavilion Cosmetic Medicine during opening hours. Appointments will be scheduled or rescheduled (which ever applies) to fall outside of NSW Government mandated times of closure such as COVID-19 lockdowns.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Pavilion Cosmetic Medicine, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Pavilion Cosmetic Medicine and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us by email to accounts@pavilioncosmetic.com.au.